SHIPPING POLICY
At Psychedelics Galaxy, we are committed to processing and delivering orders in a secure, timely, and professional manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.
By placing an order on psychedelicsgalaxy.com, you agree to the terms below.
1. Order Processing Time
Orders are typically processed within 1-2 business days after payment confirmation.
Orders are processed Monday through Friday (excluding holidays).
During peak periods, processing times may be slightly extended.
Once your order has been processed, you will receive a shipping confirmation email.
2. Shipping Methods & Delivery Time
Delivery times vary depending on your location and selected shipping method.
Estimated delivery times:
Express Shipping: 2-5 business days
- Standard Shipping: 5-8 business days
International Orders: 7–21 business days (may vary depending on customs and destination country)
Please note that delivery timeframes are estimates and are not guaranteed.
3. Discreet Packaging
We prioritize customer privacy and discretion.
All orders are shipped in:
Plain, unbranded packaging
Securely sealed parcels
Discreet labeling with no product-identifying information
Your confidentiality is important to us.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
Delivery location
Package weight
Selected shipping method
Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.
5. Tracking Information
If tracking is available for your shipping method, tracking details will be provided once your order has been dispatched.
It is the customer’s responsibility to monitor tracking updates and ensure someone is available to receive the package if required.
6. Customs & International Orders
For international shipments:
Customers are responsible for ensuring compliance with their local laws.
Customs inspections may cause delays beyond our control.
We are not responsible for packages seized, delayed, or rejected by customs authorities.
Any customs duties or import taxes are the responsibility of the customer.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
We are not responsible for:
Delays caused by incorrect addresses
Packages delivered to an incorrect address provided by the customer
Additional shipping fees required to reship an order
If an order is returned due to incorrect information, additional shipping charges may apply.
8. Lost or Delayed Shipments
If your package is significantly delayed:
Contact the shipping carrier first using your tracking number.
If further assistance is needed, contact our support team.
Psychedelics Galaxy is not responsible for delays caused by:
Shipping carriers
Weather conditions
Customs processing
Events beyond our control (force majeure)
If a package is marked as delivered but not received, customers must file a claim directly with the carrier.
9. Refused or Undeliverable Packages
If a package is:
Refused by the customer
Deemed undeliverable
Returned due to customs rejection
The customer may be responsible for return shipping costs and any additional fees.
Refund eligibility will be reviewed on a case-by-case basis.
10. Order Modifications
Once an order has been processed or shipped, it cannot be modified.
If you need to update your shipping information, contact us immediately after placing your order.
11. Contact Information
For shipping-related inquiries, please contact:
Psychedelics Galaxy
🌐 Website: https://psychedelicsgalaxy.com
📧 Email: psychedelicsgalaxy@gmail.com
📍 Address: 1133 4th ave S, Nashville TN 37210
Final Statement
Psychedelics Galaxy strives to ensure reliable and discreet delivery while maintaining high service standards. However, certain shipping factors remain outside of our control. By placing an order, you acknowledge and accept the terms outlined in this Shipping Policy.
